We are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to DiannValentine.com. Feel free to contact us with any questions you might have.
Information We Collect
In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order with us. This information is used solely by Diann Valentine and is stored in a secure environment. Under certain circumstances we do also collect the user’s IP address, but for reference only.
Information You Provide
We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service and gaining knowledge regarding what our customers want. Security is among our top priorities in keeping your Personal Information secure. Encrypted information cannot be read or recorded as it travels over the Internet. Additionally, access to your personal information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending us an email using our contact form. When sending email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way. Please note that sometimes these requests may take up to 2-3 weeks to be effective, particularly if we are removing your name from postal mailings. Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.
Our web sites use “cookies” in order to create a trouble-free shopping experience. A cookie is a small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.